Social Media

Purpose

This policy outlines the appropriate use of social media by the Council of the Condominium Corporation (the "Council") to ensure effective communication with residents, maintain the Corporation's reputation, and comply with legal and ethical standards.

Scope

This policy applies to all Council members when using social media platforms in any capacity that could be construed as representing the Corporation.

Guidelines

  1. Official Accounts:

    • All official social media accounts representing the Corporation must be approved by the Council and clearly identified as such.

    • Access to these accounts will be limited to designated Council members or authorized representatives.

  2. Personal Accounts:

    • Council members are encouraged to maintain separate personal social media accounts.

    • When using personal accounts, Council members must make it clear they are not speaking on behalf of the Corporation.

    • Avoid posting content related to the Corporation on personal accounts that could be misconstrued as official communication.

  3. Content:

    • All content shared on official accounts must be accurate, respectful, and relevant to the Corporation's activities and interests.

    • Avoid sharing personal opinions, engaging in arguments, or posting offensive or discriminatory content.

    • Respect the privacy and confidentiality of residents and refrain from sharing sensitive information.

  4. Transparency and Disclosure:

    • Be transparent about any conflicts of interest or potential biases when sharing information or opinions related to the Corporation.

    • Disclose your affiliation with the Corporation when engaging in online discussions related to its affairs.

  5. Confidentiality:

    • Do not share confidential or sensitive information about the Corporation, its residents, or its operations.

    • Adhere to all applicable privacy laws and regulations.

  6. Crisis Management:

    • In the event of a crisis or negative publicity, consult with the Council before responding on social media.

    • Follow the established crisis communication plan, if applicable.

  7. Copyright and Intellectual Property:

    • Respect copyright laws and intellectual property rights when sharing content online.

    • Obtain permission before using copyrighted material.

  8. Monitoring and Compliance:

    • The Council will monitor the Corporation's official social media accounts regularly.

    • Council members are responsible for ensuring their personal social media use complies with this policy.

Consequences of Non-Compliance

  • Failure to comply with this policy may result in disciplinary action, including removal from Council committees or, in severe cases, removal from the Council.

Policy Review

  • This policy will be reviewed annually or as needed to ensure its relevance and effectiveness.

Approval

  • This policy is effective as of [Date] and has been approved by the Council of the Condominium Corporation.

Note:

This is a template and should be customized to meet the specific needs and regulations applicable to your condominium corporation. It's advisable to consult with legal counsel to ensure compliance with all relevant laws and regulations.